Frequently Asked Questions image picture

FAQ

About Lesson

  • Q
    What kind of lessons do you have?
    A
    We offer a variety of lessons at levels ranging from N1 to N5. You can take lessons using our original materials, such as “Natural Conversation” in which it is possible to learn expressions that you would not study with a regular school or teaching materials. The lessons are provided by a company that specializes in Japanese language education, so we can develop and provide new lessons based on your needs. Feel free to contact us.
  • Q
    What kind of course materials do you use?
    A
    We mainly use original materials, but there are times when we use commercially-available text books.
  • Q
    Approximately how many students are there in one class?
    A
    Our small group sizes have a maximum of four students while regular classes have a maximum of 12 students.
  • Q
    Is it possible to take private lessons?
    A
    Yes, it is. We can offer one-on-one lessons, or one-on-two lessons if you want to study with your friends or family.
  • Q
    Is it possible to study with a smartphone or iPad?
    A
    Yes, it is possible, but there are cases when it may be difficult to view the materials where the teacher shares the screen. If possible, we recommend studying with a PC.
  • Q
    Are the classes conducted in Japanese?
    A
    Classes are conducted in Japanese. You can achieve better results from taking classes in Japanese than in your native language, particularly if you want to work on your conversation and listening ability. You can consult on the lessons in languages other than Japanese, and our beginner level course materials are translated, so you don’t need to worry in this regard.
  • Q
    If I miss a class, is there a makeup class?
    A
    There are no makeup classes, but all of the classes are recorded, so we can share the recording with you at a later data. Additionally, depending on the class, it may be possible for you to transfer to another class. Please consult with us before your class begins for more detail.
  • Q
    Is it possible to only take the content I wish to study?
    A
    It is possible to study like this if there are available places in the course, but the course fees will be more expensive than if you take the full course.
  • Q
    Is it possible to observe a class?
    A
    You can observe 1 session (45 minutes). (For the 70-minute class sessions, you can observe for just 30 minutes)

About teachers

  • Q
    Are the teachers Japanese?
    A
    All of our teachers are Japanese. (For free lessons aimed at beginners, there may be cases where non-native speakers who are fluent in Japanese conduct the lessons in their own native languages.)
  • Q
    Do the teachers have Japanese language teacher qualifications?
    A
    Our teachers meet the following standards for qualifications as Japanese language teachers.

    ・They have completed a Japanese language-related course of study at a university (excluding junior colleges) or graduate school, earning the required credits, and have graduated or completed the graduate program from the said university.
    ・Acquisition of 26 or more credits in Japanese language-related subjects at a university or graduate school, and have graduated or completed the graduate program from the said university.
    ・They have successfully passed the Japanese Language Teaching Competency Test administered by the Japanese Educational Exchanges and Services.
    ・They have attained the level of a bachelor’s degree and have completed the designated 420 hours or more training in Japanese language education.

About the environment of online learning

  • Q
    Can I take the classes both in Japan and when abroad?
    A
    Yes, you can take classes from either location.
  • Q
    I am worried about my Internet connection. Will it be okay?
    A
    When you observe the class, please judge whether the Internet environment is okay or not.
  • Q
    What kind of online tools do you use?
    A
    We use Zoom. However, we may use other tools when there is the approval of our company and all the members participating in the class.

About Application

  • Q
    Tell me about the application process.
    A
    After checking the details of each lesson, contact us from the inquiry page or our various social media platforms.
    After confirming the Japanese learning goals and level of each student, we will propose the class that suits you best, and you can observe that class.
    If you decide to enroll after observing the class, please proceed with the payment. We shall then explain the process up until the day you start the course.
  • Q
    I do not know my level or the class that suits my goals. What should I do?
    A
    We confirm the level of each student individually and propose a class that suits your level, so you don’t need to worry in this regard.
  • Q
    How do I pay?
    A
    You can pay by credit card or electronic settlement, etc.
    If you want to pay by bank transfer or cash at our office, please contact us in advance.
  • Q
    Are there any campaigns where it is cheaper for me to apply with a friend?
    A
    We are running campaigns regularly. Please check the campaign page.
    campaign pageclick here

About the change, postponement, and cancellation of classes

  • Q
    Can I change or postpone the class?
    A
    You are free to consult with us if your level or schedule no longer matches the course you are currently taking.
  • Q
    Can I get a refund if I cancel?
    A
    Please check the terms of use for the cancellation policy.

    Terms of UseCheck here

Others

  • Q
    Can I get a refund if I cancel?
    A
    It is primarily a company providing Japanese language education for foreign nationals living in Japan.
    In addition to providing Japanese language education, we provide various types of support, including for job hunting, house hunting, and making friends in Japan.
  • Q
    Can you issue a Certificate of Attendance and a Transcript?
    A
    Yes, It’s possible.
    We can offer various documents according to your needs, such as a Japanese Language Study Certificate for studying or a Certificate of Enrollment for applying to nurseries.
  • Q
    Can children take your classes?
    A
    Yes, this is possible. During the consultation and level check, we will judge whether they can take classes with adults. If this is considered difficult, we shall propose group lessons with other children of the same age group or private lessons.
  • Q
    I contacted you through the inquiry page, but I have not received any answer yet.
    A
    It is possible we have not received your email.
    We will be able to respond more promptly if you contact us via LINE or other social media platforms.
  • Q
    Can we carry out class consultations by telephone or online?
    A
    Yes, it’s possible.
    First, please contact us via the inquiry page.

Contact us

Course counseling,

Japanese level check

Lessons by Japanese Language Level